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Changelog

Follow new updates and improvements to Heartpace HR.

Release Notes September 2026

Onboarding: Automated Template & Step Synchronization

We’ve introduced a Sync feature to keep your onboarding step updates consistent across templates and active employee journeys, eliminating manual rework.

What’s new:

  • Library-Level Sync: Editing a step in the Step Templates library now allows you to propagate those changes directly to all connected Process Templates and unstarted Active Processes.

  • Process Template Overrides: When editing a step within a specific Process Template, you can choose to keep the change local or sync it back to the library and other active processes.

  • Smart Eligibility Safeguards: Syncing strictly targets pending steps (not yet sent or started) to ensure completed tasks and ongoing work are never overwritten.

  • Full Transparency & Preview: A new "Apply changes" confirmation dialog breaks down exact changes and provides an expandable list of every affected template and boardee before you confirm.

  • Comprehensive Field Syncing: Propagates changes across step names, content, attachments, multi-language versions, recipients, assignees, deadlines, and reminder settings.

Survey: Smarter Hierarchy-Based Report Sharing

We’ve expanded report sharing capabilities in Survey to ensure managers get the insights they need while strictly preserving respondent anonymity.

What’s new:

  • Flexible Manager Eligibility: You can now share a report with a manager even if they do not meet the minimum response threshold through their direct reports alone—provided their total hierarchy of respondents meets the requirement.

  • Hierarchical Anonymity Safeguards: Sharing rules remain fully anonymous. Managers will only ever see aggregated responses that are permitted based on their exact position in the reporting hierarchy.

  • Direct vs. Hierarchy Toggle: A new Direct / Hierarchy down switcher has been added alongside the filter controls, allowing users to easily toggle between viewing direct team data or the expanded hierarchical scope.

Alignment & OKRs: Site Walling by Employer

For companies running multiple legal entities within a single site, you can now segregate Alignment and OKR data by employer—allowing each entity to maintain its own vision, strategies, and objectives. (Note: This feature is enabled site-wide by the Heartpace team; un-walled sites remain unaffected.)

What’s new:

  • Employer Selector & Custom Views: Users assigned to multiple legal entities can toggle between employers within the Alignment module using a new selector. The system remembers your choice upon return, while single-employer users automatically see their default view.

  • Role-Based Employer Management: A new access control permission allows designated "Alignment Managers" full administrative rights (create, edit, delete across all levels, including vision) strictly for their assigned employer(s).

  • Cross-Employer Manager Visibility: Managers leading team members across different legal entities can now seamlessly track objectives assigned to direct reports in other employers.

  • Smart Department & Strategy Visibility: Departmental objectives and strategies from other employers are only displayed to managers if a direct report’s objective links directly to them—keeping unrelated departments hidden.

  • Strict Employer Data Ownership: Every vision, strategy, objective, activity, and key result is explicitly assigned to a single employer.

  • Focused OKR Access: Employees see public objectives belonging to their own employer, while managers gain additional visibility into all objectives assigned along their reporting lines under the respective employer.

Equal Pay: Global Search in Filter Panel

We’ve improved filtering in the Equal Pay module to help you find categories and values faster.

What’s new:

  • Global Filter Search: A unified search bar has been added to the top of the right-hand filter panel, allowing you to search across all filter categories and values simultaneously.

  • Smart Results Display: To keep results clean and easy to navigate, search queries display up to 5 matching values per category whenever a pattern returns broader results.

Access Controls: Scope Onboarding Managers by Employer & Country

Admins can now restrict Onboarding Manager permissions to specific employers and countries, ensuring managers only view and manage onboarding processes relevant to their region or entity.

What’s new:

  • Employer-Level Access Control: In Global Settings → System access, admins can now restrict Onboarding Manager access by employer—selecting legal entities individually or using bulk filter rules.

  • Country & Site Filtering: Quickly select all relevant employers across an entire region using new Country and Site filters within the employer selection tool.

  • Scoped Visibility Across Onboarding: Restricted Onboarding Managers will only see boardees from their assigned employers across process lists, dashboards, filters, process details, process creation, and deletion actions.

  • Backward Compatible: Unrestricted Onboarding Managers and System Admins retain full organizational access with no default changes to existing workflows.

HRM: Custom Fields for Employers

We’ve expanded custom field capabilities to the employer entity level, giving you more flexibility in managing legal entity data within HRM.

What’s new:

  • Dedicated Custom Fields Tab: A new "Employer's Custom Fields" tab allows you to define and manage custom data fields specifically for employers.

  • Flexible Employer Activation: Enable custom fields for existing employers or set them to be enabled by default for any newly created employers.

General Settings: Hide Admin List in User Support Section

We’ve added a new administrative control to give you more privacy over support contacts shown to end users.

What’s new:

  • Support Team Hidden Option: Enabling the new "Support Team Hidden" option in the Admin Panel hides the designated Admins list under User Settings → Support.

  • Default Setting: This option is disabled by default, keeping your standard support contact display unless toggled on.

Integrations: Dynamic Field Removal in Scrive (eSign)

We’ve improved the Scrive eSign integration to ensure clean, professional document layouts even when employee profile data is incomplete.

What’s new:

  • "Remove if Empty" Column: A new Remove if empty column allows you to automatically exclude specific fields from generated documents if the corresponding HRM profile field is blank and wasn't manually populated during process creation.

Release Notes September 2025

Survey/Pulse/Pace - New disclaimer added to invitation emails

  • Now emails will include the following information: “Please pay attention: This link is unique to you and must not be shared or forwarded to others.”

Onboarding - Users in all account statuses can now be selected in onboarding/reboarding/offboarding

  • We have now added new functionality so that users in Archived, Terminated, Disabled site access statuses can also be selected when creating a new process.

Integrations - Learnster integration updated with removal of tags

  • We have made updates to the integration to perfectly synchronize tags whenever there are updates made in Heartpace to an employee’s employment.

Documents - Update on Upload button logic

  • Folder/file upload buttons should not be displayed in case the user doesn't have access to the visibility inside.

Bug fixes

  • Documents - In the file overview, we have fixed the “sort by” function for tags.

Release Notes January 2025

Alignment - Site Access level added

  • We have added Site access level to the Alignment feature, which means you can set visions for each Site and also control who can add/change objectives through Sites.

Documents - For users in archived/terminated statuses now we show all documents, not only documents with non-removable/archive tags

  • Due to numerous requests, the documents module's logic has been updated so that we now have revealed previously hidden files caused by a status change. This means that the documents tab is now visible to users in all statuses within my workspace and the admin section, except for users not currently activated. Since the new logic requires additional updates to the previously existing logic, some updates will be included in future releases.

General - Employer logos

  • We’ve added employer logos as part of the settings of an employer. That means that if an employer has a specific logo and you upload that to an employer. That logo will be used in Heartpace for all employees connected to that employer throughout the UI, in emails, onboarding portals, etc.

Survey - Creation process update

  • The survey creation process was updated to show scales based on the import file.

Integration - Learnster integration improvement

  • We’ve added the functionality to remove a tag from a user, for example, if a department is reassigned.

Bug fixes

  • News feed - Fixed an issue where the image did not stretch although the option “Stretch image” was selected.

  • eSign - Fixed an issue where unnamed fields were set as mandatory, which in turn stopped users from starting a process. Now unnamed fields will be skipped in validation.

  • eSign - Fixed a Network Error (502 bad gateway) when initiating a new process.

Earlier updates